Dashboard tour
A map of the Yokaify dashboard — what lives where, and which page answers which question.
The main sections
Overview
Your daily pulse: assists delivered, conversations handled, leads captured, and attributed revenue for the selected date range. Start here every morning.
Inbox
Every conversation the mascot has had, with sentiment scoring so frustrated visitors surface first. Open any conversation to read the full transcript and see which pages the visitor was on. Handoffs and escalations live here too — see escalations & handoffs.
Assists
Every proactive intervention the behavior engine fired: what triggered it, what the mascot said or did, and what happened next. Use this to understand when and why the mascot steps in.
Analytics
Results is the measurement home — causal lift against the holdout group, conversions, and revenue attribution (see measuring impact). Visitors shows per-visitor journeys. Optimise surfaces suggestions based on what's working.
Selling
Offers manages discounts and coupons the mascot can present at the right moment (offers & coupons). Products covers your synced catalog.
Knowledge
What the mascot is allowed to say. Crawled pages, manual Q&A entries, and an Ask AI tester where you can preview how the mascot answers any question before your visitors do. See managing knowledge.
Mascot
Pick a character from the marketplace or open Mascot Studio to customize appearance and personality. See Mascot Studio.
Connections
Helpdesk and CRM connections, plus webhooks for routing events (new leads, escalations, conversions) into your own tools.
Settings
Sites and embed snippets, allowed origins, alerts & notifications, data export, plan and usage.
Free vs paid views
Everything above is visible on every plan; some capabilities inside (lead capture, sentiment scoring, branding removal) depend on your plan — see plans & limits.